Kalshi Contact Options 📞
The only support channel Kalshi publishes is email. Australian users who need help with an account, a deposit or a trade should use the email contact route listed on the Kalshi platform and in its app.
Founded in 2018, the platform runs under KalshiEX LLC (Kalshi Inc.). Its native app is available on iOS and Android through both app stores, with a 4.7 store rating, and the download is 265 MB.
Email, Live Chat and Phone
Email is the confirmed channel. A live chat and a phone line are not published for this brand, so no number or chat link is given here. We do not print a support address either, because the operator's own site and app are the only reliable place to copy it from.
When writing in, include the points that let an agent act quickly:
- The email address registered on your account
- The payment method involved: Bank Transfer (ACH), Visa, Mastercard, PayPal, Venmo or Wire Transfer
- The amount, date and a screenshot of any error
- For deposit questions, note the account minimum of A$14, since individual methods can set higher minimums
Response Times
Kalshi does not publish a response-time target for email. Expect to wait for a reply without a stated deadline, and keep all messages in a single thread so the history stays attached to your case.
Licence and Regulator Information
Kalshi is overseen by the CFTC in the United States and holds no licence valid in Australia. That means Australian regulators are not a route for complaints about this operator, and the CFTC is the authority tied to the brand. The status can be checked on the CFTC's official public register.
The welcome offer, $55 in bonus trading credits after the first $25 in trades, is described as a US promotion. Questions about its eligibility should go to Kalshi support by email.
Connections are protected with SSL/TLS 256-bit encryption, and the minimum age is 18+. If trading stops feeling like a choice, set deposit limits and take a break. Gambling Help Online offers free support for Australians.
